Privacy Policy

At Sharelio, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data Controller

Sharelio Inc. is the data controller responsible for processing your personal data. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our Data Protection Officer at privacy@sharelio.com.

2. Information We Collect

We collect the following types of information:

• Account Information: When you register, we collect your name, email address, and authentication credentials.
• Usage Data: We collect information about how you use our service, including files shared, access patterns, and feature usage.
• Technical Information: We collect device information, IP addresses, browser types, and operating systems.
• Content: We store the files and content you upload to our platform for sharing purposes.

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of Contract: Processing necessary to provide you with our service.
• Legitimate Interests: Processing necessary for our legitimate business interests or those of a third party, provided these interests don't override your rights.
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Legal Obligation: Processing necessary to comply with legal obligations to which we are subject.

4. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information to improve our service
• To detect, prevent and address technical issues

5. International Transfers

We may transfer and store your data on servers located outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing safeguards such as:

• Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe
• Transferring data to countries with an adequacy decision from the European Commission
• Using providers that are certified under approved privacy frameworks such as the EU-US Privacy Shield

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Files are stored according to your plan's retention policy:

• Free Plan: 7-day file retention
• Pro Plan: 30-day file retention
• Business Plan: Unlimited file retention

After your account is terminated or files exceed their retention period, we will delete or anonymize your data within 30 days, unless we have a legal obligation to retain it longer.

7. Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication mechanisms

8. Your GDPR Rights

Under the GDPR, you have the following rights:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You can request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You can object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You can request that we transfer your data to another organization, or directly to you, under certain conditions.
• Right to Not Be Subject to Automated Decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at privacy@sharelio.com.

9. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use cookies for the following purposes:

• Essential Cookies: Required for the operation of our service.
• Preference Cookies: Allow us to remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our service.

10. Data Breach Procedures

In the event of a data breach that may pose a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay and, where feasible, within 72 hours after becoming aware of the breach.

11. Children's Privacy

Our service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide a prominent notice on our website or send you an email notification.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Data Protection Officer
Email: privacy@sharelio.com
Address: 123 Sharelio Street, Tech City, 12345, Country

You also have the right to lodge a complaint with your local data protection authority.