Glossary

Cloud Solution Provider (CSP)

A CSP is a Microsoft partner licensed to sell, bill and support Microsoft 365 subscriptions on behalf of its customers, owning the commercial relationship rather than just implementing.

For a software vendor, CSPs matter because they are already the invoice their customers pay, which makes them the natural channel for anything sold per tenant.

For a buyer, it is worth knowing whether your consultancy is a CSP: it changes who you pay, who owns your licences and how quickly support escalates to Microsoft.

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